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E-Commerce Minute: Monday -- April 30, 2012
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The E-Commerce Times -- E-Business Means Business
http://www.ecommercetimes.com
Part of the ECT News Network
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Headline Scan
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1. Samsung May Have Edged Out Apple
2. Everyone's Doing the Apple Tax Dance
3. Disaster Recovery: It's Not Just for Catastrophes Anymore
4. Social Dynamx Turns CSRs Into Rock Stars
5. Putting a B2B E-Commerce Twist Into the SMB
6. FTC Brandishes Big Legal Gun in Google Antitrust Investigation
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Podcast
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Would You Let Your Data Sleep Over at Google's House? (13:03 minutes)
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In this episode: Google unveils Google Drive, a free data storage
service, though its ToS makes privacy advocates do a double-take; Google
and Oracle land blows against each other during their second week of
courtroom testimony; patent alliances become tangled as Facebook buys IP
that Microsoft just picked up from AOL; the FBI marks July 9 as the date
it'll pull the plug on a server operation, potentially leaving thousands
of computer users without Internet access; an organization reveals plans
to mine asteroids for resources.
http://www.ectnews.com/shared/audio/ect-recap-2012-04-27.mp3
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Story Highlights
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1. Samsung May Have Edged Out Apple
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Samsung's first quarter earnings suggest that it has reached a
significant milestone: It could be the world's largest mobile phone
manufacturer, topping Apple in market reach. In this case, "suggest" is
the operative word. "As you know, Samsung doesn't give their cellphone
shipment numbers," said Azita Arvani of the Arvani Group, "and analysts
have differing opinions on how many Samsung smartphones were actually
shipped."
See the Full Story:
http://www.ecommercetimes.com/story/74985.html
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2. Everyone's Doing the Apple Tax Dance
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Apple is employing several legal tax strategies to take its record-
setting profit levels even higher. For example, the company's business
doesn't just operate out of Cupertino, Calif., where the corporate tax
rate is 8.84 percent. Apple has an office in Reno, Nev., where it can
manage investments at a zero percent corporate tax rate.
See the Full Story:
http://www.ecommercetimes.com/story/74986.html
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3. Disaster Recovery: It's Not Just for Catastrophes Anymore
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Business standards and compliance services provider SAI Global is
benefiting from a strategic view of IT-enabled disaster recovery. SAI
Global has brought advanced backup and DR best practices into play for
its users and customers. This has not only provided business continuity
assurance, but it has also provided beneficial data lifecycle management
and virtualization efficiency improvement.
See the Full Story:
http://www.ecommercetimes.com/story/74980.html
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4. Social Dynamx Turns CSRs Into Rock Stars
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Social Dynamx has just launched a new enterprise-class social customer
care platform that will allow customer support and community management
teams to identify, prioritize and handle millions of one-on-one customer
social media conversations daily. As a subscription-based platform, it
is designed to quickly identify relevant conversations and intelligently
route them to the appropriate customer service agents.
See the Full Story:
http://www.ecommercetimes.com/story/74984.html
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5. Putting a B2B E-Commerce Twist Into the SMB
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Business-to-business selling on the Internet, or B2B e-commerce, is one
of the fastest growing segments of the small-business marketplace. As
businesses flock to the Internet to find vendors for essential products
and services, B2B e-commerce is rapidly expanding, both in terms of
total revenue and the number of small B2B firms operating in the digital
space.
See the Full Story:
http://www.ecommercetimes.com/story/74978.html
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6. FTC Brandishes Big Legal Gun in Google Antitrust Investigation
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Interest in the United States Federal Trade Commission's antitrust probe
into Google was given a jolt with the commission's decision to enlist
seasoned white-collar crime litigator Beth Wilkinson to head the
investigation. "When we have the opportunity to augment our team by
bringing on a lawyer with Beth Wilkinson's skills, judgment and
experience, it is an easy decision to do so," said the FTC's Richard
Feinstein.
See the Full Story:
http://www.ecommercetimes.com/story/74979.html
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About the E-Commerce Times
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The E-Commerce Times is a free online publication that provides
daily news, special reports and success stories in addition to an
e-commerce products and services guide. The publication's tagline
is "E-Business Means Business," and its content includes
information on a wide variety of e-business topics, such as data
storage, network security, databases, B2B and B2C e-commerce, the IT
job market and the maneuvers of high-tech businesses.
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