Editor's Pick: Yammer May Get Microsoft Into the Social CRM Club

Yammer May Get Microsoft Into the Social CRM Club

Erika Morphy
06/15/12 5:00 AM PT

"Microsoft Dynamics CRM does include some strong social networking features today, but obviously Yammer has a lot to offer to make the social capabilities more complete," said Mike Snyder, principal of Sonoma Partners. Yammer would bring to the table strong cross-platform support for Android, BlackBerry and iOS, as well as a standalone desktop application, which Microsoft Dynamics CRM does not have today.
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